Team Member Ready to Serve learning programme launches
Covering the key compliance procedures and measures, your team members will be COVID secure upon completion. The programme will also deliver several modules covering hospitality skills, so your team will feel confident of how to deliver service and sales in this new environment.
This course programme contains all the guidance necessary for pre-shift, on-shift and post-shift protocols and procedures in line with the recommended government guidelines. Certificates of completion that demonstrates their level of compliance will be awarded and will help build confidence in your customers.
Modules covered will include:
- COVID Secure Team Members – this module is mandatory
- Age Verification
- Allergens (Front of house and back of house modules)
- Planning Delivery and Takeaway
Modules still to come include:
- Food Safety
- Fire Safety
- Delivering Guest Excellence
- Creating Hospitality in a Sterile World
- Conflict Management
- Cellar Cleaning and Equipment
- Kitchen Cleaning and Equipment
