Club investment in COVID safety measures will pay in the long term
Quick return: Over a quarter of consumers (26%) said they wanted to be in their local as soon as possible and nearly a third of consumers say they will return to restaurants as soon as they open their doors - almost double the number from when the restrictions were lifted in July 2020.
Safe places: The Covid-safe measures hospitality venues put in place during the summer is likely to be a driving factor in this increase. When restrictions were lifted in summer 2020, UK consumers reported feeling safer in restaurants and pubs than they did in department stores and shopping centres.
Mobile ordering: With the growth in mobile ordering software, 65% of consumers now feel more confident ordering through this channel, with 64% saying they will continue to use it, even when Coronavirus is over.
Prask Sutton, Founder & CEO of Wi5, said: "Last summer, operators went above-and-beyond to put measures in place to protect their staff and customers. From increased cleaning and sanitation, to protective screens and mobile Order & Pay; it all makes customers that much more confident about returning to their favourite haunts sooner than they did back in July 20201. As soon as it’s safe to open, hospitality operators should feel justifiably confident that their customers will be there to support them.”
ABOUT Wi5
Wi5 has unveiled its latest software developments, designed to ensure the best customer experience for end-users while also streamlining processes and increase margins for operators. According to the company, benefits include:
- No signup/cancellation/monthly fees
- Lowest transaction fees in the sector
- Free integration with leading EPOS systems including, but not limited to, Tevalis, Lightspeed, Square and Zonal
- Ongoing customer support and advice
- Live order management
- Menu categorisation to easily display Specials, Happy Hours, day parts and special occasion menus
- Backend tools to generate marketing materials
- Tipping feature
- All features and future updates at no additional cost, such as Vouchering* and improved Analytics
Contact: Melissa Greenwood, Head of Communications, Wi5
melissa@wi5.io
077 2069 8952
